GOeureka - The Blockchain Based Hotel Booking Platform

About GOeureka

GOeureka is a travel tech company utilising blockchain technology to build a hotel booking platform. Our mission is to decentralise the hotel booking sector and deliver greater transparency by allowing hotels to directly connect with their customers. As a technology partner to hotels, GO aims to provide a dynamic digital experience to users and eradicate the high commission structures imposed by online travel agents. By reducing the financial commitments of hotels to third-party booking platforms, GO’s vision is to enable hotels to focus more resources on providing better intrinsic value and services to travellers around the globe.

Check-in & Check-out

As consumer data will be shared between GOeureka and hotels, the consumers will have a seamless check-in experience during their stay. Upon registration, GOeureka collects personal identifiable information, which will be encrypted and stored off-chain. This information will be used to facilitate the check-in process since users are already authenticated on the GOeureka platform. Unique identifiers will be matched with data from the hotel’s central reservation system and consumers are able to check-in directly on the mobile app. The check-in experience will consist of 3 simple steps:

1. Select booking (reservation for the day)

2. Fill up optional information (hotels may request additional information to cater and personalize the consumers stay – e.g. Room upgrade, Types of pillow)

3. Check-in to room

Check-in requests will be automatically approved as long as certain prerequisites like the check-in time or booking deposit are fulfilled.

Guests may check-out of their stay through a similar process, but will be redirected to the payment page, where they may choose from GOeureka’s various payment methods to settle their vacation bill:

1. Check-out of stay

2. Fill up check-out form (hotels may ask if guests have minibar consumption, guests may approve additional charges from in-room dining, etc.)

3. Redirect to payment page

Mobile Application Platform

The mobile application platform will act as an extension of the web application, with the same consumer-related functions. Additional mobile app functions are detailed below.

Hotel Services

Upon check-in, authentication tokens will be sent to GOeureka’s hotel CMS and guests will be matchmade with the hotel they have checked into once tokens are authenticated in the backend. Hotels and guests will have direct access to each other and will be able to communicate for the duration of the stay. Guests will be entitled to the aforementioned hotel services, depending on what hotels make available.

Room Key

To provide full self-service capabilities, GOeureka will also provide a room key feature on the mobile app. The availability of the mobile room key depends on the hotel’s physical infrastructure, but hotels with smart locks or keypad locks will have the room key feature integrated on GOeureka’s app.

GOeureka will integrate available developer APIs by major smart lock providers. This technology makes use of encrypted Bluetooth technology, where authenticated data is sent from the GOeureka app through the guest’s mobile device to the smart lock network which then unlocks a guest’s room. Bluetooth technology is found to be a safer alternative due to encryption and authentication methods available for Bluetooth transmission as opposed to Wi-Fi protocols that are easily spied on by other users on the same Wi-Fi network.

Benefits of GOeureka

This project is based on blockchain technology that can be relied upon to store user data in the system. It is almost impossible to hack because data is stored on distributed network nodes. Thanks to KYS registration, a traveler is protected from fraud - only real hotels can register on GOeureka.